At Otto’s BMW, your privacy is very important to us. This section outlines what personal information we collect, how it is used and kept on file, whether it is disclosed to anyone else, and how you can request access, update your preferences and/or receive more information regarding Otto’s BMW’s privacy policies.
(1) Accountability:
Otto’s BMW takes accountability for the personal information we have collected. You can update your privacy settings and information (or request to unsubscribe and not be contacted by email or telephone) at any time by contacting us at 613-725-3048 or by email at info@bmwottos.ca.
(2) Personal Information:
The following Personal Information can be collected.
• your name, address, telephone number, e-mail address, fax number and your occupation;
• details of your vehicle and its service history; your driver’s license number;
• the name of your insurance company, agent, policy number and details about your coverage;
• your date of birth;
• your social insurance number*
• financial and credit information;
• the principle amount of your loan, interest and repayment schedule;
• information about your driving habits (such as preferred car size, colour, type of vehicle, vehicle mileage, etc.);
• information about your existing vehicle(s) and/or any trade-in
*Providing your Social Insurance Number is optional, however, most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, this may impact our ability to obtain a timely and accurate credit report.
(3) How we Collect your Personal Information:
Your personal information can be collected in one of the following ways (with consent provided):
• Vehicle purchase, lease or finance
• Vehicle service and/or parts purchase
• Vehicle Inquiry and/or test drive
• Purchase of extended warranty
• Take part in a promotion
• Complete a survey or entering a contest
(4) Use of Personal Information:
Your personal information is used solely for the purposes identified below and access to your personal information is limited to those employees of Otto’s BMW who require access to it.
Your personal information may be used in a number of ways such as licensing for your vehicle, obtaining a credit report for your vehicle’s lease or finance, sending vehicle maintenance reminders and/or service offers, or sharing information pertaining to products or services related to your vehicle.
(5) Personal Information Sharing and Retention:
Otto’s BMW does not sell your personal information to any third parties. We may share a portion of your personal information to third parties, for example, the manufacturer of your vehicle and its related organizations, the suppliers of items or administrations identifying with your vehicle, credit agencies, monetary establishments or financing organizations, your insurance agent or insurance provider. We may also disclose your personal information when we are required or allowed by law to do as such.
In terms of retaining your personal information, we do so as long as we believe you still own your vehicle. This may include retaining your information for the duration of your financing or lease agreement. If information pertains to the service or repair of your vehicle, it will be retained as long as is reasonably necessary to address any issues regarding the service or repair of the vehicle or as may be required by law. Moreover, we will comply with any legal requirements relating to the period of time, which we must retain your personal information.
(6) Limiting the use of your Personal Information:
The bulk of the personal information we gather is essential for the sale, financing or leasing of your vehicle. This also helps to provide products and services related to your vehicle, or to provide service to your vehicle. If you do not want us to use or disclose your personal information in a particular way, please contact Otto’s BMW at 613-725-3048 or info@bmwottos.ca and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.
(7) Requesting Access to Your Personal Information:
You have a right to access the personal information we have on file, and to request that personal information, which you believe to be inaccurate be corrected. If you wish to access your personal information, please contact Otto’s BMW at 613-725-3048 or info@bmwottos.ca.
Have a question?
Should you have any questions regarding personal information and/or Otto’s BMW’s privacy policies, or wish to no longer be contacted by email or telephone, please connect with us at 613-725-3048 or by email at info@bmwottos.ca.
COOKIES AND INTEREST-BASED ADVERTISING DISCLOSURE
(8) Cookies and Interest-based Advertising:
Otto’s BMW and BMW participate in network advertising programs that display advertising about Otto’s BMW and BMW on other unaffiliated websites. We customize and personalize this advertising to your interests based on information from your activities, such as the actions you take when you visit our websites and when visiting websites that display BMW advertising.
We believe that interest-based advertising that is tailored to your particular interests is more helpful and relevant to you. We use information collected about your interaction with our websites and other unaffiliated websites to understand our audiences and to improve your access to new products and services that are most relevant to your interests.
Otto’s BMW and BMW Canada use technologies such as cookies, web beacons, pixels and other technologies to collect information on how users navigate our website and respond to our promotional communications. A cookie is a small text file which contains a unique identification number that identifies your browser, not you personally, to our computer each time you visit our website. These are used by us and by our third party service providers to collect information and to track user patterns, when a user interacts with our website. A cookie can tell us which pages were visited and how often. We use this information in an effort to improve our website’s usefulness to you – primarily for technical reasons, such as providing seamless navigation.
Our website also uses cookies to manage our online advertising programs, keeping track of your browser so that you will be recognized when you visit other websites. Our ad management providers use these to populate an advertisement for us when you visit certain other websites. We also use pixel files to determine when you have opened a promotional communication from us and other interactions with that promotional communication, such as if a link within it has been clicked or if it has been forwarded.
(9) Third-party Service Providers:
Our third-party service providers, including ad management providers, use third party cookies, web beacons, or other digital markers to help us maintain and improve our websites and electronic communications, deliver interest-based advertising on this website and on other sites, and provide social plug-in functions. A list of service providers is available upon request.
(10) Social Media Advertisements:
We may also use third-party social media platforms (e.g. Facebook, Instagram, etc.) to show you customized ads. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve. To opt out of customized social media ads, please use the links provided in the ad, or email us at info@bmwottos.ca.
(11) Opting-out of Interest-Based Advertising:
If you do not wish to receive interest-based advertising on other websites or would like to exercise choices about the third party advertising networks that provide you with interest-based advertising, please see the opt-out options below. Please note that if you opt-out you may still receive online advertising from us on other websites or applications. However, these advertisements will not be displayed to you based on your interests.
To opt-out of network advertising programs, please visit the Digital Advertising Alliance of Canada (www.youradchoices.ca/understanding-online-advertising), or Ad Choices (www.aboutads.info/choices). If you would prefer not to accept cookies, you may update your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it. You may also disable existing cookies, or set your browser to automatically reject any cookies.
Have a Question?
Should you have any questions or concerns about our interest-based advertising or our privacy policies in general, please contact us at 613-725-3048 or by email at info@bmwottos.ca.