Careers: Become One of Our BMW Experts

WHEEL ALIGNMENT TECHNICIAN

Today, Otto’s BMW is marking an exciting new chapter in its history. As Canada’s first and original BMW dealer, Otto’s has experienced unprecedented growth in sales, service and parts. In maintaining our position as the region’s premier BMW centre, we have expanded our dealership and are now relocating to our newly renovated state-of-the-art facility. We are currently seeking a Licensed Automotive Front End Suspension/Wheel Alignment Technician. We are looking for a 310S Certified Front End Alignment Technician to join our dynamic team! The primary duties of a Front End Suspension/Wheel Alignment Technician include performing alignments, repairing chassis’ and suspension components.

Job Functions:
• Provide specialized services, including alignments, repair and installation of brakes, struts and shocks
• Installation and balancing of rims/tires
• Properly secure vehicles to the lift/alignment machine to ensure safe operation
• Perform wheel alignments, setting vehicles to factory specifications
• Operate all related equipment and tools as trained
• Operate independently and as a team member
• Document in writing the condition of vehicles

Benefits:
• Aggressive Pay Plans (in addition to a base salary)
• Comprehensive Paid Training
• Pension Plan
• Dental, Medical and Vision Benefits
• Wellness Program
• Vehicle Purchase Discounts

When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer. Interested parties are invited to send their resumes to j.ruddick@bmwottos.ca.

AUTOMOTIVE SERVICE TECHNICIAN

BMW Technicians are the technology experts who complete repairs and troubleshoot issues to make our customers truly happy. BMW Technicians work in our state-of-the-art workshops and receive training on BMW technology and innovations. Successful BMW Technicians are motivated and passionate about BMWs and enjoy the challenge of working on technologically brilliant vehicles. BMW Technicians are kept on the leading-edge of the industry’s advances through ongoing training.

Job Functions:
• Perform work as described on repair orders with efficiency and accuracy, in accordance with BMW factory and BMW Centre standards
• Diagnose the cause of vehicle malfunctions and recommend/perform appropriate repairs
• Examine vehicles to identify necessary repair or maintenance items that may not be included on the repair order and communicate to the Service Advisor
• Communicate with the parts department to obtain needed parts
• Notify the Service Advisor immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannot be completed by the time promised
• Clearly and accurately document all work performed
• Road test vehicles
• Attend and successfully complete factory training as required by the BMW Centre
• Keep abreast of factory technical bulletins
• Follow warranty material disposition procedures
• Understand and follow federal, provincial and local regulations, such as those governing the disposal of hazardous wastes

SERVICE ADVISORS

The Service Advisor is the primary liaison between the service department and its customers. The Service Advisor is responsible for assisting the customers with their maintenance and for service needs in an efficient and professional manner while adhering to the highest standards of Customer Service.

Job Functions:
• Greet the clients, perform a service walk around, and ensure customer needs are assessed and signatures obtained during the appointment check-in
• Coordinate with dispatch and the BDC to ensure no scheduling conflicts
• Keep in touch with clients throughout the entire service process
• Maintain the documentation on work orders and ensure required data has been collected and updated as necessary throughout the repair process
• Monitor carry-over repairs and keep customers informed
• Organize and receive payment and release the vehicle to the owner after servicing
• Treat our customers with the best care possible
• This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization

BMW SALES SPECIALIST

Otto’s BMW is the largest BMW dealership in Ottawa, and the city’s premier luxury automotive dealer. We are a family-owned business and Canada’s first BMW dealership, established in 1969. As we move back home to our newly renovated state-of-the-art facility, we are seeking experienced BMW Sales Specialists.

Our Sales Specialists are the main driving force behind the success of our company, and as such, this role demands the highest level of professionalism and client service. We will reward you with full manufacturer training and certification, as well as an extremely aggressive compensation plan.

Responsibilities & Qualifications:
• Excellent customer service skills
• Luxury brand automotive sales experience (minimum 2 years)
• Valid OMVIC and driver’s license
• Excellent interpersonal and communication skills
• Ability to multi-task, superior attention to detail and high levels of organizational skills
• Professional and mature
• Able to work weeknights and Saturdays
• Bilingual French/English an asset

BMW i SALES SPECIALIST
Otto’s BMW is the largest BMW dealership in Ottawa, and the city’s premier luxury automotive dealer. We are a family-owned business and Canada’s first BMW dealership, established in 1969. As we move back home to our newly renovated state-of-the-art facility, we are seeking BMW i Sales Specialists with experience in high-performance electric mobility vehicles.

The future of mobility is moving beyond combustion to a place where performance, design, and efficiency define the new normal. The promise of change is what makes the future exciting. The more we innovate, the more opportunities we find to create thrilling new experiences.