Otto's BMW
CANADA'S ORIGINAL BMW DEALER… SINCE 1969!
Otto's is Canada's original BMW dealer, having first introduced BMW vehicles to Canada in 1969. As a pioneer of the automotive industry, Otto Koller took tremendous pride in providing a truly unique and family-like experience for customers across the National Capital Region, and surrounding areas.
It was with a clear vision and strong values that he built Otto's success throughout the years.
Today, his wife, Huguette, one of the country's most esteemed automotive industry professionals, and daughter, Sonia, dealer principal, carry on Otto's legacy and thoughtful approach.
Click here to read more about Otto's Story.
As Canada's original dealer, Otto's has served the BMW community in Canada with conviction.
WHAT DOES IT MEAN TO BE "THE ORIGINAL"?
To be "the original" is to be far more than first out of the gate. It stands for novelty, ingenuity, and that which those aspire to.
Original is our customer service, constantly seeking to surpass your expectations.
Original is our client care, never taking your trust for granted.
Original is our dedication, working to build life-long relationships with our clients.
Original is our vehicle's performance, simply unmatched amongst its counterparts.
Original is your experience, treated with the utmost respect and personal care.
Whether you are a first-time BMW buyer, well-acquainted with this prestigious brand, or just willing to learn more about the BMW universe, you will always find somebody who speaks your language at Otto's.
With more than 40 years of experience, we can ensure a high-level of technical support for your BMW vehicle. When you are in business with Otto's BMW, you know that your investment will be protected and maximized.
We welcome you to experience the difference at Otto's BMW.
BMW Diplomatic Sales Centre
Otto's BMW is home to Canada's Official BMW Diplomatic Sales Centre, providing members of the military and diplomatic communities with extensive benefits and incentives on the full range of sleek new BMW models. This outstanding program includes pre and post-sales service to ensure that your experience is customized to meet your individual needs.
The many privileges of BMW Diplomatic Sales, exclusively available in Canada at Otto's, include:
• Special embassy pricing and tax benefits as a diplomat;
• Special diplomatic, military and security vehicle pricing;
• The full range of BMW vehicles tailored and customized to your individual needs with the very latest design and technology;
• A simple, fast and efficient ordering and delivery process.
Because you perform a very special role, to us you are a very special customer. Click below to visit the website for Canada's Official BMW Diplomatic Sales Centre.
Promotions
*Valid until Nov. 10, 2018, only. See dealership for complete details.
Why buy a BMW?
Canadian BMW Certified Series vehicles retain a higher value. So when you decide to sell it or trade it in, you will benefit greatly! Here are some outlined benefits…
Quality
A 360-degree survey and reconditioning is performed by a BMW Certified Technician using genuine BMW Parts at an average value of reconditioning cost of $2,371.28 Based on BMW financial statements average costs.
Exclusivity
BMW retailers provide a complete Car Proof search for every BMW Certified Series vehicle sold. Car Proof provides certainty of vehicle history and background. A value of $64.95 based on Car-Proof fee.
Safety
Le plan de protection comprend la garantie étendue de l'usine. Consultez le représentant BMW de votre Otto pour plus de détails.
Security
Roadside Assistance for an additional 2 years past the original coverage. A value of $134.40 based on CAA cost of basic roadside assistance for 2 years.
Value
Preferred interest rate on a 60-month finance contract. Example of a $30,000 loan @ 3.9% versus standard rate of 7.19% with a value of $2,475.00 based on BMW Financial Services rates.
Assurance
For your complete satisfaction, a 3 day / 300 km exchange privilege considered to be... priceless.
A total value of $8,652.63 plus tax!
Certain conditions apply. Please contact us for further details, or visit the Otto's BMW showroom on Hunt Club Road in Ottawa.
Careers: Become one of our bmw experts
AUTOMOTIVE SERVICE TECHNICIAN
Today, Otto's BMW is marking an exciting new chapter in its history. As Canada's first and original BMW dealer, Otto's has experienced unprecedented growth in sales, service and parts. In maintaining our position as the region's premier BMW centre, we have expanded our dealership and are now relocating to our newly renovated state-of-the-art facility and are currently seeking Licensed Automotive Service Technicians.
BMW Technicians are the technology experts who complete repairs and troubleshoot issues to make customers truly happy. BMW Technicians work in our state-of-the-art workshops and receive ongoing training on BMW technology and innovations. Successful BMW Technicians are motivated and passionate about BMW's and enjoy the challenge of working on technologically brilliant vehicles. BMW Technicians are kept on the leading-edge of the industry's advances through ongoing training.
Job Functions:
• Perform work as described on repair order with efficiency and accuracy, in accordance with BMW factory and BMW Center standards
• Diagnose the cause of vehicle malfunctions and recommend/perform appropriate repairs
• Examine vehicles to identify necessary repair or maintenance items that may not be included on the repair order and communicate to Service Advisor
• Communicate with the Parts Department to obtain needed parts
• Notify Service Advisor immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannot be completed by the time promised
• Clearly and accurately document all work performed
• Road test vehicles
• Attend and successfully complete factory training as required by BMW Center
• Keep abreast of factory technical bulletins
• Follow warranty material disposition procedures
• Understand and follow federal, provincial and local regulations, such as those governing the disposal of hazardous wastes
Benefits:
• Aggressive Pay Plans
• Comprehensive Paid Training
• Pension Plan
• Dental, Medical and Vision Benefits
• Wellness Program
• Vehicle Purchase Discounts
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Interested parties are invited to send their resumes to g.lemieux@bmwottos.ca.
SERVICE ADVISORS
Today, Otto's BMW is marking an exciting new chapter in its history. As Canada's first and original BMW dealer, Otto's has experienced unprecedented growth in sales, service and parts. In maintaining our position as the region's premier BMW centre, we have expanded our dealership and are now relocating to our newly renovated state-of-the-art facility and are currently seeking Service Advisors.
The Service Advisor is the primary liaison between the Service Department and its customers. The Service Advisor is responsible for assisting the customers with their maintenance and for service needs in an efficient and professional manner and adhering to the highest standard of Customer Service.
Job Functions:
• Greet the clients and perform service walk around, and ensure customer needs are assessed and signatures obtained during the appointment check in
• Coordinate with dispatch and the BDC to ensure no scheduling conflicts
• Keep in touch with clients throughout the entire service process
• Maintain the documentation on work orders and ensure required data has been collected and updated as necessary throughout the repair process
• Monitor carry over repairs and keep customers informed
• Organize and receive payment and release vehicle to owner after servicing
• Treat our customers as though they are family returning to visit you
• This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization
Benefits:
• Aggressive Pay Plans (in addition to a base salary)
• Comprehensive Paid Training
• Pension Plan
• Dental, Medical and Vision Benefits
• Wellness Program
• Vehicle Purchase Discounts
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Interested parties are invited to send their resumes to g.lemieux@bmwottos.ca.
BMW Sales Specialist
Otto's BMW is the largest BMW dealership in Ottawa, and the city's premier luxury automotive dealer. We are a family-owned business and Canada's first BMW dealership, established in 1969. As we move back home to our newly renovated state-of-the-art facility, we are seeking experienced BMW Sales Specialists.
In addition to celebrating the Ultimate Driving Experience, our model lineup now includes the award-winning BMW i Series, our high-performance electric mobility vehicles.
Our Sales Specialists are the main driving force for the success of our company, and as such this role demands the highest level of professionalism and client service. We will reward you with full manufacturer's training and certification, as well as an extremely aggressive compensation plan.
Responsibilities & Qualifications:
• Excellent customer service skills
• Luxury brand automotive sales experience (minimum 2 years)
• Valid OMVIC and driver's license
• Excellent interpersonal and communication skills
• Ability to multi-task, superior attention to detail and high levels of organizational skills
• Professional and mature
• Able to work weeknights and Saturdays
• Bilingual French/English an asset
Benefits:
• Aggressive Pay Plans (in addition to a base salary)
• Comprehensive Paid Training
• Pension Plan
• Dental, Medical and Vision Benefits
• Wellness Program
• Vehicle Purchase Discounts
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Interested parties are invited to send their resumes to g.lemieux@bmwottos.ca.
BMW i Sales Specialist
Otto's BMW is the largest BMW dealership in Ottawa, and the city's premier luxury automotive dealer. We are a family-owned business and Canada's first BMW dealership, established in 1969. As we move back home to our newly renovated state-of-the-art facility, we are seeking BMW i Sales Specialists with experience in high-performance electric mobility vehicles.
The future of mobility is moving beyond combustion to a place where performance, design, and efficiency define the new normal. The promise of change is what makes the future exciting. And the more we innovate, the more opportunities we find to create thrilling new experiences.
Our Sales Specialists are the main driving force for the success of our company, and as such this role demands the highest level of professionalism and client service. We will reward you with full manufacturer's training and certification, as well as an extremely aggressive compensation plan.
Responsibilities & Qualifications:
• Excellent customer service skills
• Luxury brand automotive sales experience (minimum 2 years)
• Valid OMVIC and driver's license
• Excellent interpersonal and communication skills
• Ability to multi-task, superior attention to detail and high levels of organizational skills
• Professional and mature
• Able to work weeknights and Saturdays
• Bilingual French/English an asset
Benefits:
• Aggressive Pay Plans (in addition to a base salary)
• Comprehensive Paid Training
• Pension Plan
• Dental, Medical and Vision Benefits
• Wellness Program
• Vehicle Purchase Discounts
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Interested parties are invited to send their resumes to g.lemieux@bmwottos.ca.
Boutique Sales Associate
We are currently seeking Boutique Sales Associate who will represent Otto's BMW in a customer service setting and will exceed in individual and store sales goals while executing key strategies of retail led growth and operational excellence.
He/she is a sales professional in the luxury goods sector and applies this professionalism in promoting the corporate image, in being an authority on BMW product as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for the Store.
BMW Lifestyle is presenting a fully updated product range for four of its twelve collections. All of the collections stand out with their own particular philosophies and design, colour and material focuses. All of which means customers will be able to find the right outfit for any occasion.
Responsibilities include, but are not limited to:
• Reach and surpass monthly sales goals as determined by Management
• Demonstrate an in-depth knowledge of all products in assigned Product category and keep up-to-date on all Product categories in Store
• Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible
• Welcome and know regular customers
• Demonstrate, recommend and style the products available
• Follow-up with clients through telephone calls, letters, cards and special announcements
• Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
• Handle and rectify complaints, with support of a manager, if necessary
• Align with style and qualitative standards of the Brand throughout Sales and post-sale process
• Take full advantage of all contacts with customers in the Store and promote both the Brand and Product
• Reorganize products on display and ensure they are displayed properly in the boutique
• Participate in the inventory process
• Contribute to and create an overall positive atmosphere in the Store
• Proactively communicate store information, brand initiatives, discrepancies and other pertinent information to management in order to better enhance the customer experience
• Professionally represent the brand image
• Manage inventory according to policies and procedures including customer sends, recalls and damages, and other operational activities as assigned
We are an Equal Opportunity Employer and as such, treat all applications equally, recruiting purely on the basis of skills and experience. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Interested candidates are invited to submit their resume to g.lemieux@bmwottos.ca.
